Managed Extended Detection & Response
Quorum is grounded in exceptional client delivery with long-term partnership at the forefront of all our engagements. Our Security Practice has a strong track record of high-quality customer experience, constant innovation and a commitment to results, we assist our clients to digitally transform to remain ahead of the curve in an ever-changing cyber-threat landscape.
As the first Australian Partner to achieve the Microsoft verified Managed Extended Detection and Response (MXDR) solution status we have proven our robust MXDR services. Quorum’s Cyber One, utilises the full extent of Microsoft Security tools to deliver a tailored Managed XDR & SOC+SIEM service to customers.
Since Cyber One was launched in 2020, we have seen exceptional results in client’s security posture, and importantly, their approach to cyber security. Furthermore, aligning our security practices and our MXDR Cyber One Product around the Zero Trust & NIST Frameworks we can ensure that we are abiding by globally recognised security & governance strategies.
How Quorum accelerates customers’ journey to more robust cybersecurity ecosystem
Personalised support
Quorum’s values are at the forefront of everything we do. With Karma as our primary value, we also align all activity to Teamwork, Consistency, Authenticity and Culture.
Delivering a personalised support process for our Cyber customers is the difference between merely solving a technical problem, and engaging with the client on a more meaningful and fundamental way.
From how we structure our Cyber Team to how we deliver projects, our customer-obsession is recognised by clients and Microsoft.
Recently, a Head of Group – Cyber and Defence called out the expertise and attention of one of our engineers, noting that ‘I have been doing this for 30 years and its very rare you come across someone as impressive as Daniel’.
Innovating customer experience
By consistently delivering this level of service and value, we have established a strong reputation.
Delivering above the customer expectation can mean tackling business related problems rather than solely technical. Customers can be very risk averse and budget conscious with licensing, costs, estimates, and budgets driving decision making. We’ve always been determined to set a standard for ourselves where we can assist the customer in crafting and presenting the best business case, identifying and addressing these concerns. Our engineers have to be able to navigate these complex business considerations while also sculpting a technology solution.
Additional value pieces
As our Cyber Security practice has grown, we have remained open to any additional value we can add to a client’s experience, and they range depending on the client’s needs.
- Threat hunting activities – specific to their industry and their sector. Running threat hunting activities for our customers is part of our regular remit, but we’ve found opportunities to add additional value to our customers by looking at specific threat areas, helping them with scenario planning, and working with them to use the insights to build business cases and strategy.
- Detection of MITR Attack – taking into account the specificities of their industries. Make their detections relevant to that customer.
- Working with the customer to ensure that they are meeting all requirements for any Cyber Security Insurance, regulatory compliance and that deadlines, changes, and updaes are all met.
- Assistance with ISO audits
- Security roadmaps – incorporating what they want to do going forward, any ISO or ASD 8 requirements, and helping draft strategy and touchpoints to ensure they achieve their goals.
- Applying a constant attitude of what’s next – looking at the compliance, new or enhanced products such as Purview, adopting a best practice approach to all endeavours. We need to be ahead of the game and making sure that we are pre-empting anything.
Our commitment to delivering innovative solutions aligns both the human and the technological elements as we do more with less.
