Managed Services

For many organisations, outsourcing the daily running of their ICT infrastructure allows them to free up valuable resources, enabling them to focus on their core business functions.

At Quorum, we offer our clients an experienced team as a way to simplify, and to delegate time-consuming daily tasks, resulting in enhanced efficiencies, reduction in costs and an increase in productivity.

Solutions and Benefits

Quorum Managed Services can be delivered across on-premises infrastructure, cloud or a combination of both. We offer customised managed services that, proactively manage the ICT Infrastructure, and provide support and strategy to your business. All services are combined into solutions that include:

ICT Service Desk

We offer ICT Support Services through our client service desk team. This includes remote help desk support, on-site support, problem identification and resolution, knowledge base and client portal.

Network / Systems Administration

We offer 24/7 proactive network and application monitoring, ensuring the highest levels of systems availability across LAN/WAN devices.

Guaranteed Service Levels

We provide agreed response times together with systems, networks and application availability assurances.

Technology Consulting

We provide a dedicated Technology Account Manager to deliver a technology roadmap, quarterly scheduled performance review and strategic and budgetary planning.

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